Terms of Use
Last updated: 2026-05-24
FitCoin is operated by FITCOIN LTD, a company registered in England and Wales (Company No. 17065317). Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. In these terms, "FitCoin", "we", "us", and "our" refer to FITCOIN LTD; "you" refers to you, the user.
By creating an account, downloading the app, or otherwise using any FitCoin product or service (the "Services"), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Services.
1. Eligibility
You must be at least 13 years old (or the minimum age in your region) to use FitCoin. By using the Services you confirm that you meet this requirement and that any account information you give us is accurate and up to date.
2. Your account
- You're responsible for keeping your sign-in methods (email, phone, Google, Apple, etc.) secure and for any activity on your account.
- You can manage your sign-in methods in the app under Settings → Sign-in methods.
- If you sign in with phone or email, you confirm the number/address belongs to you. You must not impersonate another person.
- You can request to delete your account at any time in the app or by emailing hello@fitcoin.co.
3. FitScore, FitCoins & rewards
- FitScore and FitCoins are scoring values calculated from your activity. They are not currency, are not redeemable for cash, and have no monetary value outside the FitCoin app.
- FitCoins can be exchanged for the rewards we offer in the app, subject to availability and any reward-specific rules. Reward catalogues, prices, and partner terms can change at any time.
- We may adjust, expire, freeze, or cancel FitCoins or rewards we believe were earned through abuse, fraud, automation, manipulation of HealthKit/Health Connect data, or any other violation of these Terms.
- Partner offers are provided by third-party brands. Their fulfilment, returns, and customer-service terms are between you and the partner; FitCoin is not a party to that contract.
4. FitCoin Premium
If you subscribe to FitCoin Premium, payment is processed by Apple via the App Store or Google via Google Play Billing. Subscriptions auto-renew unless you cancel at least 24 hours before the end of the current period. You can manage and cancel in your App Store or Google Play account settings. We don't see or store your payment card details.
5. Acceptable use
You agree not to:
- Submit fake, automated, or manipulated activity data, or use any device, treadmill, or accessory designed to fake steps/workouts.
- Create multiple accounts to claim referral bonuses, rewards, or raffle entries you wouldn't otherwise be entitled to.
- Reverse-engineer, scrape, copy, or attempt to extract source code or data from the Services.
- Bypass our rate limits, App Check / device attestation, or other anti-abuse measures.
- Use the Services to harass, threaten, defame, or impersonate others, or to share content that's illegal, hateful, sexually explicit, or otherwise harmful.
- Pump or solicit SMS verification codes for any number you don't personally control.
We may suspend or terminate accounts that breach these rules, with or without notice, and may report illegal activity to the relevant authorities.
6. Your content
- You keep ownership of the photos, videos, club posts, and other content you upload ("Your Content").
- To run the features you choose to use, you grant FitCoin a limited, non-exclusive, royalty-free licence to host, store, and display Your Content to the audience you select — for example, showing your Stories to your friends or your club posts to members of that club. We don't use Your Content for advertising, do not sell it, do not sublicense it to third parties, and do not use it to train AI/ML models.
- This licence ends when you delete the content (or your account), except for backups and audit logs that may persist for a short period until they're rotated out.
- You're responsible for Your Content and for having all the rights you need to share it.
- We can remove content that breaches these Terms, our community standards, or applicable law.
7. Health & medical disclaimer
FitCoin is a fitness and rewards app, not a medical device. The Services are not intended to diagnose, treat, cure, or prevent any disease, and you should not rely on them for medical advice. Talk to a qualified healthcare professional before starting a new exercise routine, especially if you have any pre-existing condition.
8. Intellectual property
The FitCoin app, website, brand, designs, and underlying technology are owned by FITCOIN LTD or its licensors and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Services for personal, non-commercial purposes in accordance with these Terms.
9. Third-party services
FitCoin integrates with third-party services including (without limitation) Apple HealthKit, Apple App Store, Google Health Connect, Google Play, Google AdMob, Firebase, and our partner brands. Your use of those services is also subject to their own terms. We are not responsible for third-party services or content.
10. App Store EULA (iOS)
If you downloaded FitCoin from the Apple App Store, you also agree to Apple's Standard EULA: apple.com/legal/internet-services/itunes/dev/stdeula. Apple is a third-party beneficiary of these Terms with respect to that EULA.
11. Disclaimers & limitation of liability
The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law. We do not warrant that the Services will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, FITCOIN LTD, its directors, employees, and partners will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or related to the Services will not exceed the amount you paid us, if any, in the 12 months before the event giving rise to the claim, or £50, whichever is greater. Nothing in these Terms excludes liability that cannot be excluded by law.
12. Termination
You can stop using FitCoin and delete your account at any time. We can suspend or terminate your access for any reason, including breach of these Terms. Sections that by their nature should survive (e.g. intellectual property, disclaimers, limitation of liability, governing law) will survive termination.
13. Governing law & disputes
These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer law gives you the right to bring proceedings in another jurisdiction.
14. Changes to these Terms
We may update these Terms from time to time. If we make material changes we'll update the "Last updated" date and, where appropriate, notify you in the app or by email. Continued use of the Services after the changes take effect means you accept the new Terms.
15. Contact
Questions about these Terms: hello@fitcoin.co.