Terms of Use

1. Eligibility

You must be at least 13 years old (or the minimum age in your region) to use the Services. We collect date of birth during account setup to enforce this rule. By using the Services you confirm that you meet this requirement and that any account information you give us is accurate and up to date. Accounts that do not meet the age requirement may be refused or closed.

2. Your account

• You're responsible for keeping your sign-in methods (email, phone, Google, Apple, etc.) secure and for any activity on your account.
• You can manage your sign-in methods in the app under Settings → Sign-in methods.
• If you sign in with phone or email, you confirm the number/address belongs to you. You must not impersonate another person.
• You can request to delete your account at any time in the app or by emailing hello@fitcoin.co. Deletion is soft-deleted first: your account is flagged for removal and permanently purged after a 30-day grace period. Signing back in during that window cancels deletion. After purge, Auth credentials and associated Fitcoin cloud data are removed subject to backups and legal retention described in the Privacy Policy.

3. FitScore, Fitcoins & rewards

• FitScore and Fitcoins are scoring values calculated from your activity in the main Fitcoin app and, where shown, the same Fitcoin wallet in Sleep by Fitcoin and Pedometer. They are not currency, are not redeemable for cash, and have no monetary value outside the Services.
• Fitcoins can be exchanged for the rewards we offer in the app, subject to availability and any reward-specific rules. Reward catalogues, prices, and partner terms can change at any time.
• We may adjust, expire, freeze, or cancel Fitcoins or rewards we believe were earned through abuse, fraud, automation, manipulation of HealthKit/Health Connect/wearable data, or any other violation of these Terms.
• Partner offers are provided by third-party brands. Their fulfilment, returns, and customer-service terms are between you and the partner; Fitcoin is not a party to that contract.
• We may engage contractors to introduce and manage reward partners. Those contractors may be paid a share of partner-related revenue. For that purpose we may share how much was spent at a partner store or on a partner campaign. We do not share your name, account, health data or other personal details with them. See the Privacy Policy for more detail.

4. Fitcoin Premium

If you subscribe to Fitcoin Premium, payment is processed by Apple via the App Store or Google via Google Play Billing. Subscriptions auto-renew unless you cancel at least 24 hours before the end of the current period. You can manage and cancel in your App Store or Google Play account settings. We don't see or store your payment card details. Premium may unlock features such as advanced AI coaching and insights; availability can change.

5. Acceptable use

You agree not to:

• Submit fake, automated, or manipulated activity data, or use any device, treadmill, or accessory designed to fake steps/workouts.
• Create multiple accounts to claim referral bonuses, rewards, or raffle entries you wouldn't otherwise be entitled to.
• Reverse-engineer, scrape, copy, or attempt to extract source code or data from the Services.
• Bypass our rate limits, App Check / device attestation, or other anti-abuse measures.
• Use the Services to harass, threaten, defame, or impersonate others, or to share content that's illegal, hateful, pornographic, or otherwise harmful. Ordinary fitness and physique photos in workout or beach attire (for example shirtless gym photos, sportswear or bikini progress pics) are allowed; full nudity and explicit sexual content are not.
• Pump or solicit SMS verification codes for any number you don't personally control.
• Abuse AI coaching quotas or submit unlawful, abusive, or third-party confidential content to coach chat.

We may suspend or terminate accounts that breach these rules, with or without notice, and may report illegal activity to the relevant authorities.

6. Your content

• You keep ownership of the photos, videos, league posts, and other content you upload ("Your Content").
• To run the features you choose to use, you grant Fitcoin a limited, non-exclusive, royalty-free licence to host, store, and display Your Content to the audience you select — for example, showing your Stories to your friends or your league posts to members of that league. We don't use Your Content for advertising, do not sell it, do not sublicense it to third parties, and do not use it to train AI/ML models.
• This licence ends when you delete the content (or your account), except for backups and audit logs that may persist for a short period until they're rotated out.
• You're responsible for Your Content and for having all the rights you need to share it.
• We can remove content that breaches these Terms, our community standards, or applicable law.

7. Health, wellness scores & AI coaching

• Fitcoin is a fitness and rewards service, not a medical device. FitScore, SleepScore, Recovery, Energy, Immune Resilience, Load Forecast, Fitness Age, Heart Health estimates, bedtime suggestions, AI coaching and other insights are wellness estimates for general fitness only. They are not intended to diagnose, treat, cure, or prevent any disease and must not be relied on for medical decisions.
• Sleep by Fitcoin shows a SleepScore and sleep stages from Apple Health sleep analysis. Pedometer by Fitcoin shows steps, live walks or runs, and streaks. Both are wellness / activity tools only.
• Talk to a qualified healthcare professional before starting a new exercise routine, especially if you have any pre-existing condition.
• When you use AI coaching or insight features, selected health-derived metrics may be sent through Fitcoin's servers to our AI processor (currently OpenAI) to generate a response, as described in the Privacy Policy. Do not submit medical records, passwords, payment details or another person's confidential information to coach chat.
• Image and video Stories may be checked by automated safety systems (including our AI processor) before they appear for friends. Videos are checked via a small sample of frames. We may allow, refuse (block before upload), hide pending review, or later remove Stories that appear to breach these Terms or our community standards. Automated checks and human reports may create internal moderation records used for safety review.
• You control HealthKit / Health Connect / wearable permissions in each app. Sleep by Fitcoin requests sleep analysis from HealthKit. If you track a night on the phone, it also uses motion and the microphone. Pedometer requests steps, active energy and heart rate, and may use GPS during a live walk or run. Revoking access stops future reads from that source but does not automatically erase data already stored by Fitcoin.
• Optional manual wellness check-ins (such as muscle soreness and mood) are provided for general fitness context only. Mood entries you choose to log are stored securely with your Fitcoin account; we never share or sell this data with any third parties, as described in the Privacy Policy. They are not medical assessments.

8. Intellectual property

The Fitcoin, Sleep by Fitcoin and Pedometer apps, website, brand, designs, and underlying technology are owned by FITCOIN LTD or its licensors and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Services for personal, non-commercial purposes in accordance with these Terms.

9. Third-party services

Fitcoin integrates with third-party services including (without limitation) Apple HealthKit, Apple App Store, Google Health Connect, Google Health / Fit APIs where used as a fallback, Google Play, Google AdMob, Firebase, WHOOP, Oura, OpenAI, our partner brands, and contractors we engage to introduce those partners. Your use of partner brands is also subject to their own terms. We are not responsible for third-party services or content.

10. App Store EULA (iOS)

If you downloaded Fitcoin, Sleep by Fitcoin or Pedometer by Fitcoin from the Apple App Store, you also agree to Apple's Standard EULA: apple.com/legal/internet-services/itunes/dev/stdeula. Apple is a third-party beneficiary of these Terms with respect to that EULA.

11. Disclaimers & limitation of liability

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that scores, insights or AI outputs will be accurate or suitable for any particular purpose.

To the fullest extent permitted by law, FITCOIN LTD, its directors, employees, and partners will not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or related to the Services will not exceed the amount you paid us, if any, in the 12 months before the event giving rise to the claim, or £50, whichever is greater. Nothing in these Terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, or for fraud).

12. Termination

You can stop using the Services and delete your account at any time (subject to the grace period in section 2). We can suspend or terminate your access for any reason, including breach of these Terms. Sections that by their nature should survive (e.g. intellectual property, disclaimers, limitation of liability, governing law) will survive termination.

13. Governing law & disputes

These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer law gives you the right to bring proceedings in another jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes we'll update the "Last updated" date and, where appropriate, notify you in the app or by email. Continued use of the Services after the changes take effect means you accept the new Terms.

15. Contact

Questions about these Terms: hello@fitcoin.co.